Customer Service
Customer Service is available via email. Fill out form and we will contact you within 1 business day.
Shipping & Delivery:
We make every effort to ship your order quickly. Please allow up to 10 business days for delivery of items in stock. Backordered items will ship as soon as available. Items ordered together are not necessarily shipped together. Most domestic orders are shipped via USPS from Peabody, MA. Items purchased with credit cards will be charged immediately and funds held until item ships or further notification is provided. Please contact Customer Service regarding orders being shipped to a foreign address, rush deliveries, or shipments with special instructions.
Returns & Exchanges:
For your convenience, our Returns & Exchanges Form may be downloaded here. Original shipping charges will be reimbursed for defective products or receipt of incorrect product.
Please ship returns to:
Jewelry That Counts, LLC
Attention: Returns
P.O. Box 2003
Peabody MA 01960 |
